At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
The Associate Director, Product Training Development is responsible for strategically aligning training strategies and content to support Eisai organizational goals. Effective execution in this role will have a measurable impact on the organization by enhancing the capabilities of the Sales Force through initial product training, advanced product training, improved selling skills, disease state knowledge, clinical and business acumen and application of Challenger.
He/she serves as the lead point-person and training subject matter expert with the commercial brand teams and coordinates brand/customer training strategies and needs. Serves as training liaison for training and sales with the assigned secondary customer and is responsible for managing training communications between the secondary customer, sales training teams, and the field sales forces.
Assumes a leadership role within the Commercial Training team, mentoring colleagues and assisting the Director of Commercial Training on special projects and initiatives.
Product Training Development 50%: Partner with stakeholders to develop and maintain product & brand related sales training tools, workshops, and classroom presentations to ensure they are current and meet the needs of all stakeholders. Develop continuous learning tools, e-learning, Advanced Training and Experiential training as well as assessment programs to support all sales training programs and that are aligned to a brand and stakeholder needs. Responsible for managing the development, implementation, facilitation and evaluation of such programs. Ensure projects and materials are evaluated against and meet good training and adult learning principals and ensure all projects and materials have been through the correct regulatory review process before being delivered to field sales forces.
Participates and advises during Market Research, Ad Boards, Task Force, Commercial Brand Teams and Marketing Staff meetings to consult on the development of Eisai's promoted products and to develop appropriate training tools that meet the needs of the assigned customer and are applicable and meet the needs of our field sales forces and are aligned with Challenger.
Support secondary customer by developing training tools, workshops, presentations and brand content for all Brand outreach initiatives and for all Product Launch, Sales, and POA Meetings. Take the lead and facilitate training as needed, including 'Train-the-Trainer' programs when rolling out assigned customers training programs and materials to field sales management teams at pre-POA meetings and support as required field POA meetings.
Responsibilities Interaction & Collaboration level: Requires interaction with manager and director level in sales and marketing on daily to weekly basis.
Vendor Management 10%: Interviews, evaluates, and selects vendors for capabilities appropriate to the development of materials to meet the needs of learning and marketing initiatives. Manage vendors and projects to meet project goals and to optimize timing and budgetary requirements.
Responsibilities Interaction & Collaboration level: Requires interaction with vendors and key senior stakeholders at Sr manager and director level in sales, sales training, and marketing on daily to weekly basis.
Special Projects and Other Departmental Support 10%: Supporting any training projects and other department initiatives, to include Senior Management Special Projects, Corporate Task Forces, Large Cross Functional Training Projects (e.g. Product Launches, New Hire Classes, Home Office Training, etc... )
Responsibilities Interaction & Collaboration level: Requires interaction with key senior stakeholders at director level and above cross functionally on a weekly/bi-weekly basis
Self Development 10%: Maintains and enhances product and disease state knowledge to stay current on national sales trends and innovations to ensure the proper creation of training materials. Continuously develop and maintain latest knowledge of Challenger
Integration and Sustainment of Challenger 20%: Appropriately integrate Challenger into the creation of training materials and content. Ensure current training materials incorporate and align with Challenger. Develop and deploy workshops to build Challenger skills for both ongoing and ad-hoc training events. Measure Challenger effectiveness and utilization in the field.
Responsibilities Interaction & Collaboration level: Requires interaction with manager and director level in sales and marketing on daily to weekly basis
Minimum of a Bachelor's degree, preferable in a life science field or adult learning.
10+ years of pharmaceutical/biotech industry experience; preferable a proven track record of successful sales performance or marketing experience.
4+ years training or teaching-related experience, including knowledge of adult learning principles and experience with distance learning and learning management system.
3+ years of vendor management experience.
Strong understanding of adult learning principles, including virtual training design and delivery.
Excellent written and verbal communication skills.
Demonstrated leadership ability within the Commercial Training team.
Strong interpersonal and collaboration skills in order to interface effectively with various cross-functional groups.
Strong platform style - ability to make large group presentations at regional and national meetings.
Strong project management skills such as scheduling, planning, and prioritizing several diverse activities, initiatives, and projects from different individuals, groups, or departments.
Must have demonstrated the development of new and creative solutions to a variety of challenging problems.
Proficiency in MS Office Suite (Word, Excel, PowerPoint,)Adobe Acrobat, Webex and Adobe Connect.
Must possess the skills and ability to assimilate information to create workshop designs.
Oncology or neurology experience required.
Travel up to 30% of the time.
Preferred: Previous experience with Challenger
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
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