The Program Coordinator Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate programs and goals in order to provide efficient operation of their respective program/center. Serves as a liaison to assigned staff and monitors capital and operating expenditures. Coordinates daily activities to ensure maintenance of records and files, coordinates services, resolves problems, and improves quality of patient care.
ESSENTIAL FUNCTIONS OF THE ROLE
Provides coordination and promotion for programs, including supervision of the orientation and continuing education for all program personnel.
Serves as a liaison among the staff, advisory committee, and facility administration, including the marketing department.
Participates and/or coordinates the planning and review of the program each year.
Designs, carries out, and reports evaluation of program effectiveness.
Is a member of the Advisory Committee and attends all meetings.
Collects and processes all outcomes information in a timely and accurate manner.
Implements ongoing Quality Improvement activities to meet standards of any applicable regulating agencies.
Initiates and maintains correspondence and records for the program. Ensures maintenance of medical records and files. Ensures accurate entry of patient charges, reconciliation of accounts, payroll records and reviews monthly financial summaries.
Investigates, resolves, and documents the resolution of patient complaints concerning services provided by the program.
Provides medication management, using program protocols, when ordered by the patient's physician.
KEY SUCCESS FACTORS
Knowledge and understanding of nursing and patient care standards and procedures.
Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment.
Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions.
Knowledge of medical and professional nursing ethics and patient privacy rights.
Must be able to communicate thoughts clearly, both verbally and in writing.
Interpersonal skills to interact with a wide-range of constituencies.
Must have critical thinking and problem-solving skills.
Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers.
Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients.
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!