Certified Medical Assistant Front Office AdventHealth Tampa Full Time Days
Location: Tampa, Florida
Internal Number: 21024772
Certified Medical Assistant Front Office AdventHealth Tampa
Location Address:14310 N DALE MABRY HWY, Tampa, 33618
Top Reasons to Work at AdventHealth Tampa
Florida Hospital Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.
You Will Be Responsible For:
Provides back up to all front office positions; check in, check out, and medical records
Provides data and assistance to Practice Manager / Office Coordinator as required
Performs clinical responsibilities as assigned/needed.
Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
Maintains correspondence, including: progress notes and new patient packets
Updates referring physician database when necessary
Assesses new patient files waiting to be seen and appropriately handles old patient files
Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
Constructs insurance copies for proper insurance verification with new patients as requested
Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
Enters charges for daily reconciliation
Handles patient concerns or refers to administration appropriately
Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule list when necessary
Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners
Assists in pulling scripts, labs, charts for triage. Communicates with practitioners clearly and accurately
Maintains updated documentation of identified action work lists needed for daily operations
What You Will Need:
High School Graduate or equivalent
Medical Assistant with one or more years of experience in physician office or clinical setting
American Association of Medical Assistants (AAMA) Certification, American Medical Technologist (AMT) or Registered Medical Assistant (RMA), or National Association for Healthcare Professionals (NAHP) is required when transferring into this position within 90 days upon hire.
Current, valid CPR certification is required (BLS).
Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.